Support 支持

We're here to help. Reach out anytime. 我们随时为您提供帮助。

Contact Us

For any questions, issues, or feedback, please reach out to us:

  • Email: [email protected]
  • Company: Play Patch
  • Response time: We aim to respond within 48 hours.

联系我们

如有任何问题、故障或反馈，请联系我们：

  • 邮箱：[email protected]
  • 公司：Play Patch
  • 响应时间：我们会在 48 小时内回复。

App Support

应用支持

Smart Expense Tracker 智能记账

AI-powered expense tracking from screenshots. If you're experiencing issues with recognition accuracy, ensure your screenshots are clear and well-lit. 基于截图的 AI 记账。如果您遇到识别准确性问题，请确保截图清晰且光线充足。

Ski Walkie-Talkie 滑雪对讲机

Hands-free communication on the slopes. For best performance, ensure your device has a stable network connection and microphone permissions are enabled. 雪道上的免提通讯。为获得最佳体验，请确保设备有稳定的网络连接并已开启麦克风权限。

Frequently Asked Questions

常见问题

How do I delete my account? 如何删除我的账户？
Send an email to [email protected] with the subject "Account Deletion Request". We will process your request and delete all associated data within 30 days. 请发送邮件至 [email protected]，主题为"账户删除请求"。我们将在 30 天内处理您的请求并删除所有相关数据。
Is my data stored securely? 我的数据是否安全存储？
Yes. We use industry-standard encryption and security practices. Many of our apps process data on-device, meaning your data never leaves your phone. See our Privacy Policy for details. 是的。我们使用行业标准的加密和安全措施。我们的许多应用在设备端处理数据，这意味着您的数据不会离开您的手机。详情请参阅我们的隐私政策。
Which platforms are supported? 支持哪些平台？
Our apps are available on iOS. We require iOS 16.0 or later. Android support may be added in the future. 我们的应用目前可在 iOS 上使用，需要 iOS 16.0 或更高版本。未来可能会添加 Android 支持。
How can I report a bug? 如何报告 Bug？
Email us at [email protected] with a description of the issue, your device model, and iOS version. Screenshots or screen recordings are very helpful. 请发送邮件至 [email protected]，描述问题内容、您的设备型号和 iOS 版本。附上截图或录屏会非常有帮助。